In-Person Round Table Events Postponed | FAQs

When the Round Table events were first announced earlier this year, we did not expect that so many uncertainties surrounding COVID-19 would still remain, yet here we are. We are saddened to say that the virus’s impact on the health and well-being of our employees and customers, travel, and large gatherings, has led to our decision to postpone the Round Table events to next year.

We realize that you may have many questions around this decision so hopefully, the below FAQs will help provide some answers.

When will the Round Table events now be held?

Right now, we cannot confidently secure dates and venues, but we do plan to hold the events in 2021. We are doing our best to stay on top of the pandemic developments and once we feel that we can provide a safe, valuable experience for all participants, we will move forward in doing so.

Will I get a refund?

These new Round Table events were created as a free, additional benefit for all 2020 User Conference attendees and do not have a separate fee. Therefore, there is no fee to refund. 

What if I do not want to attend any Round Table events?

No problem. We are going to treat each attendee’s Round Table pass as a pass for their company. Therefore, if one company has registered three people for the 2020 User Conference, any three people from that company can attend the Round Tables. So, if you do not want to attend one or any Round Table, you can send one of your colleagues in your place at no additional cost. More details about this will be provided once we get closer to those dates.

What will the Round Tables look like?

We are going to take this opportunity to improve the strategic impact of the Round Tables making them more customer centric and industry focused, while allowing customers to play a larger role in the design of the DEACOM ERP roadmap. Each event will concentrate on a different area of the business (Accounting/Finance, Production/Warehousing, ERP System Management, and Supply Chain) with or without an industry spin where applicable. These interactive sessions will create a focused collaboration for industry peers worldwide.

How does this impact the 2020 User Conference?

Easy, it doesn’t. The 2020 User Conference will be held as planned on October 6-8, 2020 using a virtual format. Our team has been preparing for these workshops for nearly a year and are excited to share their insight to help our customers improve their application of DEACOM ERP in their individual businesses.

This was not an easy call to make, but we are committed to rescheduling each event and dedicating additional resources to make them impactful and valuable for all participants. We will be in touch with each 2020 User Conference registrant with more details as they become available.

If you have any questions, please email

About the author

Content Strategy Manager at

As the PR Manager for Deacom, Kelly does more than write press releases and manage her digital Rolodex (aka LinkedIn). She is on a mission to eliminate the “Dee-a-kom” problem by creatively merging quality content, media relations, social media, data analysis, SEO, and event marketing to help boost the company’s awareness and reputation as a trusted ERP provider. HINT: It’s pronounced “dē·käm”.