DEACOM DISCOVER 2020: What you need to know

DEACOM DISCOVER 2020 is right around the corner (can you believe it?), so we wanted to make sure to review some important details with this year’s attendees to ensure they get the most out of the event.

Virtual Format

As you know, this year’s event will be held virtually. Attendees can access the virtual User Conference environment using the Web App. We recommend you keep this link bookmarked over the course of the week as it will be your most popular Web destination. This will provide access to your schedule, session materials, presenter information, and more.

NOTE: The iOS and Android mobile app is also available but the Web app will provide the most optimal experience.

  • Username: Your username is the email address you used during the conference registration process.
  • Password: If you attended the conference last year, the password will be the same as what you used for the mobile app then. If you have not, you will be prompted to create a password. There is always the ability to reset the password if you cannot remember it.

Attending Sessions

All sessions have been scheduled with GoToMeeting and are accessible at the bottom of each of the session detail screens. At the time of your session, just click on this link to attend.

A screenshot of a cell phone

Description automatically generated


We will be using GoToMeeting for all of the virtual sessions. Many of you may be familiar with this platform. For those that are not, here are a couple GoToWebinar resources that will help you if you encounter any issues:


The conference will kick off on Tuesday (10/6) at 10:00am EDT with the keynote from Deacom’s Founder and CEO, Jay Deakins. Watch from the link provided on the Keynote session details screen.

1on1 Sessions

If you requested a 1on1 session, a Deacom team member has reached out to you directly to coordinate the topic and time. Once details are confirmed, your schedule is adjusted to reflect the 1on1 session details.

Course Materials

If you are interested in materials for another session that you are not able to attend, you do have access to all materials for every session via the Web app. Just click on the desired session to find the workbook, PowerPoint, and any other necessary materials for that session.

CPE Credits

Attendees are able to earn CPE credits for attending user conference sessions. To confirm your attendance, you will need to rate each session you attend and email Kelly at to request your certificate after the event.

If you have any questions, please email Otherwise, we look forward to a great conference.

About the author

Content Strategy Manager at

As the PR Manager for Deacom, Kelly does more than write press releases and manage her digital Rolodex (aka LinkedIn). She is on a mission to eliminate the “Dee-a-kom” problem by creatively merging quality content, media relations, social media, data analysis, SEO, and event marketing to help boost the company’s awareness and reputation as a trusted ERP provider. HINT: It’s pronounced “dē·käm”.